To Our Valued Customers,
With a passion for creating happy people and our love of coffee, we’ve been committed to the communities that we serve since we opened our first drive-thru espresso stand in Ashland, Oregon in 1998. We are honored to be your choice in specialty coffee, and we know we must earn your business and trust every day. All product decisions and operational and training policies and procedures are made to create the very best experience in our drive-thrus. With that said, the health and wellness of our employees and our customers within the communities that we serve, is of extreme importance. Our entire team values you, and all the authentic human connections that we have created over the years.
We have been evaluating every step that we take to prevent the spread of COVID-19. We have been following all state, and national recommendations. In addition, The Human Bean team has been reminded to take all health precautions recommended by the CDC and the National Restaurant Association, including frequent handwashing and adhering to strict food safety standards. We have been working closely and proactively with our suppliers and vendors to ensure we are able to continue to safely deliver your favorite drinks and food items. We have a team of industry experts monitoring updates daily and instituting additional policies and procedures as necessary.
At each of our locations, we are putting our team members and communities first. That means changing our workflows to encourage social distancing and personal health and modified staffing to allow for continual cleaning and sanitizing.
As always, we are dedicated to remaining proactive, committed to our customers and the communities that we serve, and supportive of our franchisees and team members. We appreciate your support and understanding during these difficult times.
Sincerely,
Scott Anderson
Chief Operating Officer
